Harmony Holistic Health
Last Updated: October 9, 2026
At Harmony Holistic Health, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://harmonyholistichealth.ca/, contact us, or inquire about or receive our holistic wellness services.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, including:
– Your name
– Phone number
– Email address
– Appointment requests and scheduling preferences
– Information submitted through website contact forms
– Communications and inquiries about our services
– Health-related or wellness information you choose to share in connection with a consultation or appointment
We may also collect limited technical information automatically, such as your IP address, browser type, device information, pages visited, and website usage data.
We aim to collect only the information reasonably necessary for the purposes explained in this policy.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
– Respond to questions and inquiries
– Schedule, confirm, or manage appointments
– Provide requested holistic wellness services
– Communicate important appointment or service information
– Maintain appropriate client and business records
– Improve our website and visitor experience
– Protect the security and functionality of our website
– Meet applicable legal and regulatory obligations
We do not sell your personal information.
We will not use your personal information for unrelated marketing purposes without obtaining any consent required by applicable law.
3. PERSONAL HEALTH AND WELLNESS INFORMATION
Harmony Holistic Health provides services including reflexology, Indian head massage, Reiki, chakra balancing, and wellness packages.
During consultations or appointments, you may choose to share personal wellness concerns, relevant health information, or other sensitive details.
We recognize that this information is sensitive and should be handled with particular care.
Where required, we obtain express consent before collecting, using, or disclosing sensitive health-related information. We limit access to those who reasonably need the information to provide services or meet applicable obligations.
Please avoid sending highly sensitive medical or personal information through general website forms or unsecured email unless specifically requested through an appropriate secure process.
4. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to support website functionality and improve the visitor experience.
Cookies are small text files that websites may store on your computer or mobile device.
Depending on the technologies installed on our website, cookies may include:
Essential Cookies:
These help the website function correctly, support navigation, and maintain security.
Performance and Analytics Cookies:
These may help us understand how visitors use our website so we can improve its content and performance.
Functionality Cookies:
These may remember certain settings or preferences to improve your experience.
Third-Party Cookies:
If our website uses external services such as embedded content, appointment scheduling tools, or analytics services, those providers may use their own cookies or similar technologies.
Any non-essential cookies or tracking technologies will be subject to applicable consent requirements.
5. HOW TO MANAGE COOKIES
You can manage or disable cookies through your web browser settings.
Most browsers allow you to:
– View stored cookies
– Delete existing cookies
– Block third-party cookies
– Restrict or reject cookies
– Receive alerts when cookies are being stored
Disabling certain cookies may affect the functionality of some website features.
If a cookie preference tool is available on our website, you may also use it to manage the categories of cookies you accept.
6. WEBSITE ANALYTICS
We may use website analytics services to understand visitor activity, evaluate website performance, and improve usability.
Depending on the analytics tools enabled, information collected may include pages viewed, approximate geographic location, device type, browser information, and website interactions.
Where analytics involves personal information or non-essential tracking technologies, we will provide appropriate notice and obtain consent where required.
7. THIRD-PARTY SERVICES
We may use trusted third-party providers to support website hosting, appointment scheduling, website maintenance, communications, and other business operations.
These providers may process limited personal information on our behalf when necessary to deliver their services.
We expect service providers handling personal information to apply appropriate privacy and security measures.
Some providers may process or store information outside Ontario or Canada. In those circumstances, information may be subject to the laws of the jurisdiction where it is processed or stored.
8. INFORMATION SHARING AND DISCLOSURE
We do not sell or rent personal information to third parties.
We may share information only when reasonably necessary to:
– Provide services you have requested
– Work with authorized service providers
– Comply with applicable laws or lawful requests
– Protect the safety, security, or legal rights of clients and the business
– Carry out another purpose for which you have provided valid consent
Sensitive personal information will not be disclosed for unrelated purposes without appropriate legal authority or consent.
9. INFORMATION SECURITY
We take reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no website, electronic communication, or internet-based storage system can be guaranteed completely secure.
We encourage visitors to use caution when transmitting sensitive information online.
10. INFORMATION RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to meet applicable legal, professional, and business recordkeeping requirements.
When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.
11. YOUR PRIVACY RIGHTS
Subject to applicable Canadian privacy laws and permitted exceptions, you may request to:
– Access personal information we hold about you
– Correct inaccurate or incomplete personal information
– Withdraw consent for certain uses or disclosures
– Ask questions about how your information is handled
– Raise a concern about our privacy practices
Withdrawal of consent may affect our ability to provide certain services where the information is necessary to fulfill your request or meet legal obligations.
To exercise your privacy rights, please contact us using the information below.
12. EMAIL AND COMMUNICATIONS
If you contact us by email, telephone, or through our website, we may use the information you provide to respond to your request.
Appointment confirmations and other service-related messages may be sent using the contact information you provide.
Promotional electronic communications, if offered, will be handled in accordance with applicable Canadian anti-spam requirements, including consent and unsubscribe requirements.
13. LINKS TO EXTERNAL WEBSITES
Our website may contain links to third-party websites or online services.
Harmony Holistic Health is not responsible for the privacy practices, security, or content of independent third-party websites.
We encourage you to review their privacy policies before providing personal information.
14. CHILDREN’S PRIVACY
Our website and services are not intended to collect personal information from children without appropriate authorization.
Where personal information relating to a minor is required, consent will be obtained from a parent or legal guardian when required by applicable law.
15. CANADIAN PRIVACY LAWS
Harmony Holistic Health operates in Burlington, Ontario, Canada.
Our privacy practices are intended to reflect applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and any other privacy laws governing our activities.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our services, website technologies, operating practices, or legal requirements.
When changes are made, the Last Updated date at the top of this page will be revised.
We encourage visitors to review this page periodically.
17. CONTACTING US
If you have questions about this Privacy Policy, the information we collect, or your privacy rights, please contact:
Harmony Holistic Health
Burlington, Ontario
Canada
Phone: +1 (647) 929-4503
Website: https://harmonyholistichealth.ca/
By Appointment Only
You may also use the contact options provided on our website to submit privacy-related questions or requests.
18. PRIVACY QUESTIONS AND COMPLAINTS
If you have concerns about how your personal information has been handled, please contact Harmony Holistic Health first so that we may review and respond to your concern.
Where applicable, you may also contact the Office of the Privacy Commissioner of Canada for information about your rights.
Office of the Privacy Commissioner of Canada:
https://www.priv.gc.ca/
